The content is the product

Thought-provoking piece from Andy Rutledge:

Online publishing is largely broken because media outlets are built to seek profit not from their product, but rather from the distractions and obstacles they conspire to place between the customer and the product. It’s a strategy that destroys quality, destroys confidence, and destroys the product consumption experience. It’s irrationality on parade: publications set up to destroy the very things they are supposed to deliver. It should come as no surprise that such a product tends to sell poorly.

Digital publishers don’t need a cleverer and more elaborate ad strategy. Digital publishers need a value and UX strategy for their product.

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